Product Guarantee
HONﾮ Limited Lifetime Warranty
The HON Company promises to repair or replace any HON Brand product or component that is defective in material or workmanship for as long as you, the original purchaser, own it. This is your sole and exclusive remedy. This warranty is subject to the limitations, exclusions, and other provisions below. It applies to product manufactured after October 1, 2008.
Limitations Involving Particular Product Lines, Materials, and Components:
The particular product lines, materials, and components listed below are covered according to the following schedule from the date of sale:
- Twelve years - Wood seating and electrical components (lamps and ballasts are not covered)
- Ten years - Laminates, Seating controls, all components of Accomplish" Series (including chair desks, student desks, student chairs and student desk accessories), SmartLink" Classroom Furniture (including teacher station, modular storage, wall rail system and student desks), Proficiency", and all components of Cafeteria Tables
- Five years - Glides, casters and polymer-based components, stacking chairs, folding chairs, ETA storage cabinets, user-adjustable work surface mechanisms, panel and seating upholstery fabrics, foam, veneer finishes and other covering materials, track file track and rollers, projection screens and projection screen accessories
Note:
Pneumatic cylinders on seating have been removed from the Limitations involving materials and components section and are now included under The HON Limited Lifetime Warranty.
Exclusions:
This warranty does not apply and no other warranty applies to:
- Normal wear and tear, which is to be expected over the course of ownership
- Damage caused by the carrier in-transit, which will be handled under separate terms
- Modifications or attachments to the product that are not approved by The HON Company
- Products that were not installed, used, or maintained in accordance with product instructions and warnings
- Products used for rental purposes
Seating Usage:
Normal commercial usage for seating is defined as the equivalent of a single shift, forty (40) hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner (except for models 7604, 7624, 7734, 7754, and 3500 Series Intensive Use chairs, which are warranted for multiple shifts).
Versant" Tandem Seating models are warranted for multiple shifts and carry a 350 pound rating (350 pounds per seat for models with more than one seat). Versant" Bariatric models HCB50 and HR50, are warranted with a 500 pound rating.
A Word About Color Variations, Fabrics and Finishes:
Some natural variations occurring in wood, leather, or other natural materials are inherent to their character, and cannot be avoided. Therefore they are not considered defects. The HON Company does not warrant the color-fastness or matching of colors, grains, or textures of such materials. Customer's Own Materials (COM) selected by and used at the request of a user are not warranted.
TO THE EXTENT ALLOWED BY LAW, THE HON COMPANY MAKES NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE HON COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.
Notice to Purchasers for Home or Personal Use:
Federal law does not permit the exclusion of certain implied warranties for consumer products. Therefore, if you are purchasing this product for home or personal use, the exclusion of implied warranties noted in the above paragraph does not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
